Privacy Ploicy

At Ayu Swasth Private Limited, we respect every individual’s right to privacy. Our relationship is the most valuable asset to our company.

Information Collection and Use

This privacy policy (“Privacy Policy”) notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data. Be informed that we strictly do not share your Personal Information to any third parties in any manner other than for the reasons mentioned herein this Privacy Policy.

Who are we?

We are Ayu Swasth Private Limited.

Our address is
Ayu Swasth Private Limited
F2/50, Sector- 88
Faridabad – 121001
India

You can contact us by mail [email protected]

How we use your information

  • What information do we collect?
  • Why do we collect this information?
  • When you use our website?
  • How long do we keep your information for?
  • When you submit an enquiry via our website?
  • When you sign up to receive our newsletter?
  • When you submit a review about us?
  • Your rights as a data subject
  • Your right to complain
  • When does this Privacy Policy apply?
  • Updates to this privacy policy

 What information do we collect?

We collect information about you at our Website. Some of this information does not identify you personally, but provides us with information about how you use our services and engage with us (we use this information to improve our services and make them more useful to you). The information we collect about you includes some or all the following:

    • Name (including title);
    • Address;
    • Country;
    • Phone number;
    • Email address;
    • Gender
    • Date of birth
    • Order details;
    • Query
    • I need help with (Subject)
    • Comments

Why do we collect this information?

    • Name (including title)
      To create user name/ required to provide personalized experience while answering question/ required to generate order invoice and shipment details by us as well as our shipment partner.
    • Address
      Required to generate order invoice and shipment details by us as well as our shipment partner including the Post code, City, Country etc…
      These details will be printed on the shipment labels for facilitating the delivery process.
    • Country
      We require the country you belong to answer you better/ to analyse your health related query better.
    • Phone Number
      Required to identify you as a member of the loyalty program, generate order invoice and shipment details by us as well as our shipment partner/ we may use your telephone number to contact you regarding your purchase or query.
    • Email id
      Your email id is required to answer your question, to contact you in case we need more details about your question, to revert with the solution to your query, to receive communication on order related updates and if you subscribe, you may opt to receive offer and promotional emails.
    • Date of Birth
      We require the date of birth to offer discounts and special offers. Maybe used for analytical purposes, to understand age and provide relevant offers.
    • Gender
      We require gender details for analytical purposes to provide relevant offers.
    • Order Details
      To create a record of your order, to fulfil the orders and analysing our sale in each arena
    • Query
      Please write a brief description of the health query you would like to ask our experts. Our experts will be unable to help you with the desired solution if this field is incomplete or blank
    • I need help with (Subject)
      Required to direct questions to the right team to provide quick solutions
    • Comments
      Enter further details to your query/ question to better understand the situation

 

When you use our website?

When you use our website to browse our products and services and view the information we make available, a number of cookies that we and third parties use to allow the website to function, to collect useful information about visitors and to facilitate you better experience.

Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer.

However, for those cookies that are useful but not strictly necessary we will always ask for your consent before placing them. As well as the cookies we use, various third parties also place them on your computer, again with your consent.

How long do we keep your information for?

There is no time limit for the information as such. We hold the information of orders and personal details to safeguard us in case of any case or legal obligation. The information will not be held by us in case our relationship ends. The information is used for analytical purposes to provide better experience.

When you submit an enquiry via our website?

When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address.

We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction. We do not use the information you provide to make any automated decisions that might affect you.

When you sign up to receive our newsletter?

When you sign up to receive our newsletter, we ask for your name and your email address.

We will ask for your consent to use your name and email address to email you our newsletter which contains information about our products and other information which we feel might be of interest to you.

You can withdraw your consent at any time and we will stop sending you the newsletter.

Your name and email address are shared with a third party mailing system (Mailchimp, www.mailchimp.com).

We do not use the information you provide to make any automated decisions that might affect you.

We keep your personal data for as long as we produce and distribute our newsletter. If you withdraw your consent, we will mark your details so that they are not used and delete them after two years.

When you submit a review about us?

When you submit a review about us we record your name, your email address and your IP (Internet Protocol) address, which is the address of your computer on the Internet.

We use this information to provide verified independent views about our products and services to potential customers. Your name and the content of your review (but not your email address or IP address) may be publicly displayed on our website. We will do this based on our legitimate interest in marketing our products and services.

We do not use the information you provide to make any automated decisions that might affect you.

Your personal data is stored for as long as we are marketing the product or services that the review refers to, after which it is deleted. You may ask us to remove your review at any time.

 Your rights as a data subject

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

Your right to complain

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint.

If you have any specific data protection concerns or a complaint, you can mail us at [email protected]

When does this Privacy Policy apply?

This Privacy Policy applies to all of the services and products offered by, Ayu Swasth Private Limited via its website that include www.ayuswasth.com.

Updates to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.

Version 1.1, Date: 06/10/2020

We will update the version number and date of this document each time it is changed.

Ayu Swasth

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Contact Us

Ayu Swasth Private Limited,

F2-50,  Sector- 88

Faridabad, Haryana, 121001

Mail- [email protected]

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